FAQ'S
1. What is Brand Lift?
Brand Lift offers high-quality products with the option to personalize them, making each item uniquely yours. Whether for everyday use or special occasions, we focus on style, durability, and customization.
2. Can I personalize my order?
Yes! Many of our products come with customization options, such as names, logos, or designs. Simply follow the customization instructions on the product page before placing your order.
3. How long does it take to receive my order?
Processing times vary depending on the product and customization, but most orders ship within 2-5 business days. Standard shipping typically takes 2-5 business days after processing.
4. Do you offer international shipping?
Currently, we do not offer international shipping. Please check our shipping policy for details on available locations and rates.
5. How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking details. You can use this link to check the status of your delivery.
6. How do I contact customer support?
You can reach our customer support team at brandliftus@gmail.com - We aim to respond within 3 business hours/days.
7. Can I cancel or change my order after placing it?
We process orders quickly, but if you need to make changes, contact us as soon as possible. Once an order enters production, we may not be able to modify it.